Twosisters
Brienne Off The Shoulder Midi Dress - Black
Featuring a flattering off the shoulder neckline with wrap detail, cinched waist and a fishtail style hem. This best selling midi dress is the perfect wardrobe addition for classic event wear glam.
- Hidden back zipper/Clasp
- Fully lined with stretch
- Shell: 60% Rayon 35% Chinylon 5% Spandex, Lining: Polyester 100%, Machine Wash or Hand Wash Flat Dry
- Model is wearing size AU8 (US4) and is 175cm (5'9) tall
- Model measurement - Bust: 84cm/33" ; Waist: 64cm/25" ; Hips: 88cm/34.5"
- Imported
RETURNS
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll happily accept a return subject to the following conditions:
- Sale items or items purchased during a flash sale / promotional event are only eligible for store credit or exchange;
- Orders which have used a promo code that discounts the order (Excluding our welcome offer) are only eligible for a store credit or exchange;
- Item/s must be returned within 14 days of receiving your purchase together with original proof of purchase;
- Item/s must be returned in original condition, unworn, unaltered, unwashed and with their return tags attached;
- Gift cards may not be returned.
We suggest all items are tried on as soon as they are received to ensure you are able to return items within the returns timeframe. Store-credit notes are valid for 2 years from the date of issue.
Original shipping charges are non-refundable and charges for returned items are the responsibility of the customer. Lunarish takes no responsibility for missing incoming deliveries of a return. We encourage you to return your item(s) via registered or traceable postal services as return parcels remain the responsibility of the customer until received by Lunarish.
EXCHANGES
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your store credit or discount code will be processed so you can use them upon your next purchase.
All exchanges receive Complimentary Express Shipping when being sent back to you! Exchange requests are subject to item/s availability.
DEFECT ITEMS
Lunarish aim to provide you with products of the highest standard and quality. If you have received a product with a manufacturing fault, please contact us as soon as you receive your order. This way we can guide you through the returns process and help resolve the problem. Please provide our team with images of the damage, defect or fault for preliminary assessment.
If the product is confirmed to have a manufacturing fault, we will replace the product or refund the price of the product to your original payment method at your request. If the product is found not to have a defect or deemed out of warranty, we will ship the product back to you.
It does not constitute a defect, if in our reasonable opinion, the product has, following the sale to you, become of unacceptable quality due to fair wear and tear, misuse or failure to use in accordance with care for instructions.
The return address will be provided once you send us a RETURN REQUEST via email at lunar@lunarish.com with filled information below.
| ORDER NUMBER |
| PRODUCT NAME |
| REASON FOR RETURN |